Access Policy
Douglas County Libraries (the "Library") offers its resources equitably for our customers' interest, information, education, and enjoyment. Our Library values open access and centers policy on constitutional, legal, and professional principles that have informed a century of library service. The Board of Trustees has hired the Executive Library Director to oversee all operations of the Library, including hiring knowledgeable staff to report through levels of management to the Executive Library Director and developing operating policies for such staff.
Our Library's Commitment
The Library welcomes everyone.
We will offer our community exceptional care supporting their freedom and self-determination. We will inform customer choice impartially, without interference or improper influence.
Our commitment to welcoming requires that our decisions and practices are free from discrimination and individual content preferences based on the perceived literary or social value, or lack thereof, of any particular type of media, material, or programming. We will not discriminate on the basis of:
- Identity: Age, race, gender, sexual orientation or expression, color, religion, national origin, military status, disability, or genetic history.
- Beliefs or Associations: Politics, social stances, faith positions, and more.
- Background or Personal Histories: Poverty, wealth, marital status, education, and more.
Our commitment to welcoming and nondiscrimination applies to all facets of our work.
- Talent: Staff and contractor selection, including authors, performers, speakers, and more.
- Facilities: Access to spaces, services, and amenities.
- Content: Selection of print works, digital sources, displays, events, and activities.
- The Library has historically utilized and commits to continuing the philosophy of a market-based approach to curating the Library's collections and activities, based on the demographic interests and demands of the Douglas County population as a whole, relying on the expertise of and professional standards set for Library staff. The Board of Trustees oversees the Executive Library Director in the role of implementing policy aimed at creating a welcoming and non-discriminatory environment based on any of the characteristics in this policy. This philosophy is to provide equal and free access to the Library, its materials and programs, as is required by the Colorado Library Law. In this role, the Board of Trustees shall not select, reject, or oversee the location of individual titles, materials, or programming. See the Curating Library Collections and Content Policy for more information.
Customer Code of Conduct
Our Library will maintain a
Code of Conduct describing behavior boundaries for working with staff, using facilities, or participating in Library events.
Censorship
The Library affirms every customer's right to make choices and interact with the Library in a way that aligns with their values and beliefs. Censorship is the suppression of ideas and information that individuals, groups, or government officials find objectionable or dangerous. Censors use the power of the state to impose their view of what is truthful and appropriate, or offensive and objectionable, on everyone else. Censorship includes limiting access to, labeling, or removing materials in a manner that is not within generally accepted professional library standards. As a tax-supported agent of the State of Colorado, the Library will not suppress or limit customer access beyond legal requirements.
Customer Privacy
The Library is committed to customer privacy. The Library will comply with Colorado Revised Statutes 24-90-119 mandating the protection of customer privacy in the use of Library resources. In keeping with CRS 24-90-119, the Library maintains customer confidentiality with specific distinctions.
- The Library will use customer information for business operations and improvement.
- The Library will release customer identifying information only with the customer's written consent, or if such information is compelled by duly authorized legal subpoena, upon court order, or where otherwise required by law.
- The Library will release to parents account information for their minor children upon the presentation of the minor's library card or account number.
- The Library will release customer information pursuant to subpoena, upon court order, or where otherwise required by law.
- A customer who engages with the Board of Trustees at a public meeting is advised that their name and other identifying information provided may be associated with any public comment made by the customer, both during the meeting and in the official minutes of such meeting. A customer who has a topic placed on the Agenda is advised that their name and any identifying information or written materials prepared and presented for such purpose shall be associated with the Agenda in the official records of a public meeting of the Board of Trustees, and the minutes of any such meeting are public records. Customer usage information not related to any public comment or presentation made by the customer at a public meeting shall not be part of the public records of such meeting.
- The Library shall comply with the Colorado Open Records Act, Colorado Open Meetings Act, and any other law regarding Library operations to the greatest extent possible, while adhering to this Customer Privacy commitment.
The Library uses surveillance equipment for specific monitoring purposes:
- The safety and security of staff and customers.
- Facility operations.
- Information on property damage from vandalism, theft, or other illegal activities.
Surveillance information is for internal use only. The Library will not release surveillance information to any third party. The Executive Library Director or their designee will manage exceptions:
- In the case that the Library is compelled to release the information by law, or
- If Library management believes that timely release of the information is necessary for the health or safety of a customer at grave risk.
Adopted on December 6, 2023.
Alcohol (Social Use) Policy
General
Serving or consuming alcoholic beverages by any person or entity outside of Douglas County Libraries is prohibited on Library property and within or around Library buildings without the execution of and compliance with the Library's event and hospitality services contract. Serving or consuming alcoholic beverages for a Douglas County Libraries activity or event is allowed when approved by the Executive Library Director, or Director of Community Engagement, and in compliance of all legal requirements.
Conditions to Prior Written Permission to Serve Alcohol
Written permission to serve and consume wine, beer, liquor, spirits, mixed drinks, or cocktails (hereinafter "alcohol") may be granted to individuals or entities only under the following conditions:
- A written agreement shall be signed by the appropriate individual or legally authorized entity representative in the form provided by the Library. The form will require the individual or entity to provide specified general liability and other relevant insurance coverages and to indemnify the Library and its officers and employees from any and all liability for use of the Library's property, including but not limited to alcohol-related liability. Please request a written agreement from the Library for review of all applicable terms.
- The Library's Director of Community Engagement, as applicable, must be satisfied that the alcohol service and consumption requested meets all federal, state, and local laws and regulations.
- No Library tax revenue may be used to purchase alcohol served at Library events.
- During the event at which alcohol is proposed to be served and consumed, any and all service and consumption of alcohol must take place within the event space contracted.
- The event at which alcohol is proposed to be served and consumed must be a closed event such that only those individuals or groups receiving written or electronic invitations are eligible to attend. The event shall not be open to the general public or large classes of the general public but must be a special event of special relevance only to a discrete group of defined attendees (e.g., the event must not be one wherein attendance is induced by advertisements, leaflets, or other materials aimed at unspecified individuals).
Violations of Library Policy
Should the Library or its staff become aware that any individual or entity is violating the Library's Alcohol (Social Use) Policy during any event held on Library property, the Library will immediately terminate the event and all event attendees will be asked to leave the Library's property forthwith. Additional consequences may be imposed on the event's organizer(s) via the written agreement specified above.
Adopted on March 29, 2023 and updated June 28, 2023.
Colorado Open Records Policy
Douglas County Libraries (the "Library") responds and complies with the Colorado Open Records Act (CORA) quickly and efficiently as required by Colorado law – C.R.S 24-72-201.
How to Make a Request
Customers are required to make requests using only the Library's
official CORA request form. CORA requests cannot be made anonymously.
CORA Request Costs and Deposit
Colorado Law Section 24-72-205 (6) (b) allows tax-supported institutions to assign reasonable charges for requests. The Library assesses a nominal charge of $33.58 per hour for research and records retrieval. The Library also charges $0.25 for each page copied for a request. The Library also charges for any postage or shipping costs associated with a request. Before acting on a request estimated to take more than one hour, the Library requires a deposit equal to the total estimated hours of the request in addition to any copy and shipping charges.
Request Turnaround Expectation
The Library has three working days to respond to a request once received. The Library will communicate to the customer any extenuating circumstances that prevent a response within three working days. The extension of time can be up to an additional seven working days.
The Library will alter its policies and practices in keeping with any changes to Colorado law, and any such changes will supersede any conflicting provisions in this policy or procedures.
Adopted on March 29, 2023.
Contributions and Gifts Policy
Douglas County Libraries (the "Library") encourages contributions to the Library and/or to the Douglas County Libraries Foundation (the "Foundation") that are consistent with the Library vision and Foundation mission. The Foundation is a 501(c)(3) organization and operates exclusively for the benefit of the Library.
The Library or the Foundation may accept gifts, and the conditions thereto, or take similar action to reject such gifts based upon the conditions of such gifts or grants. All gifts, when accepted, become the property of the Library or the Foundation, and may not be reclaimed by the donor.
The Executive Library Director or designee will manage all development and fundraising activities with the Foundation.
Adopted on December 6, 2023.
Curating Library Collections and Content Policy
Douglas County Libraries (the "Library") aligns with Colorado library statutes and the First Amendment in purchasing and developing digital and physical content inventories. Free and open access to materials is foundational to our Library's history as well as over one hundred years of library service across our County. The Library's
Access Policy is foundational to Library collection management.
Customer demand is our priority and guide in selecting and retaining items for the inventory. Library staff are charged with using usage patterns, sales data, publisher marketing investments, and customer requests to ground decisions to select, locate, and retain items. Letting the marketplace ground curation is the best way to mitigate staff or customer pre-conceived philosophies or biases.
- Curation refers to the decision to add, retain, remove, shelve, locate, or display materials in Library inventories. The Library offers content in a variety of formats to meet customer demand.
- Douglas County Libraries' Archives & Local History collects and preserves historic photos and the documentary history of Douglas County, Colorado.
- In addition to demand, the Library will employ additional and customary professional criteria in making specific decisions about titles:
- Documented community needs and interests
- Contemporary significance
- Attention from bona-fide critics and reviewers with expertise in relevant fields
- Author reputation and expertise in the field
- Comprehensiveness and depth of treatment
- Relationship to the existing inventory
- Availability of content from sources other than purchase
- Durability of the format and whether the item can meet the rigors of public use
- Price and availability from our approved vendors.
Managing and developing Library content are operational duties. Library staff perform these duties under the direction of the Executive Library Director. The Library's
Citizen Review Request Policy describes how customers can advocate for change in regard to Library collections through discussions and requests of Library staff.
Adopted on December 6, 2023.
Library Facilities and Spaces Policy
Douglas County Libraries (the "Library") facilities are a community resource and are offered in keeping with our citizens' constitutional rights for free speech and to assemble. The Library's
Access Policy is the basis for use of Library facilities—resources made available in an equitable and impartial manner. Limitations on the use of Library facilities must reflect the
Customer Code of Conduct or be due to practical business needs and availability.
Displays
The Library will make exhibit, displays, and bulletin board space available to citizens engaged in cultural, intellectual, recreational, civic, educational, or charitable activities.
The Library will apply guidelines equitably to the manner, method, and timing of bulletin boards, exhibits, and displays. These guidelines may also prohibit items that are in violation of any laws—content that is obscene or deemed to be derogatory or offensive to civil standards.
Use of the Library's facilities for displays, exhibits, or notices does not constitute agreement or endorsement of the views presented by the Library, its Board of Trustees, or staff.
Event and Meeting Spaces
The Library will make event and meeting spaces available to citizens engaged in business, cultural, intellectual, recreational, civic, educational, or charitable activities.
The Library may charge for services tied to value-added services for event and meeting spaces.
A group's use of Library event and meeting spaces does not imply any endorsement of that group's opinions or views by the Library, its Board, or staff.
Petitions and Free Speech Activities
The Library recognizes and values free speech and is cognizant of our role as a respected, impartial provider of information and services. The Library is a welcoming community space. The Library endeavors to ensure that customers can enter and exit facilities safely, unimpeded, and without being unduly hindered. Members of the public may use designated exterior areas for free speech activity, subject to time, manner, and place limitations. These time, manner, and place limitations apply to everyone at all Library locations.
Adopted on March 29, 2023.
Monuments
Douglas County Libraries limits approving requests for monuments and similar large-scale memorials on Library properties to partnerships between the Library and local governments in which a Library facility resides. The Library also requires Board approval for these requests. The Library also requires the requesting local government cover the cost of the monument along with the cost of ongoing maintenance. The Library limits monuments in keeping with space needs for the primary, missional needs of the Library. The Library may, at any time and for any demonstrated need, require partner governments to relocate any monument with appropriate notice.
Adopted on March 29, 2023 and updated April 24,2024.
Programs Policy
Douglas County Libraries (the "Library") will purchase, craft, produce, and deliver programs—educational, arts, and event/entertainment offerings—that respond to community demand. The Library's
Access Policy is foundational to this work.
Oversight and Curation
Managing programs is a function of Library operational duties. Library staff perform these duties under the direction of the Executive Library Director.
The Library will curate opportunities that align with organizational and community priorities, with effort to present a world of ideas:
- Library Vision
- Brand
- Business Strategy
- Budget
- Community Partnerships
The Library's
Citizen Review Request Policy is an opportunity for customers to advocate for substantive policy and operational changes around all Library service, including programs. The Board of Trustees exercises oversight through budget stewardship, direction of the Library's business plan and review of Library policies, and performance evaluation of the Executive Library Director in following the laws of the State, the Constitution, and implementing the policies adopted by the Board of Trustees. Any program Review Request will not be reviewed based on the perceived value or lack of value of any particular program or service, and rather, in keeping with the law, shall be reviewed within the overall policy direction from the Board of Trustees to the Executive Library Director and staff.
Communication
To maximize the value of offerings and assist customers in choosing programs that are a fit for them and their family, the Library will market and communicate program availability and relevant details. The Library will provide recommended age ranges for children's offerings.
Talent and Endorsements
The Library will routinely engage and employ authors, speakers, musicians, and similar talents in support of programs. Library engagement of talent does not imply endorsement of any of their constitutionally protected views, speech, or associations. Any outside group requesting use of Library facilities for an event not produced by the Library shall conform to the policies and procedures regarding facility use. Non-library-sponsored events are not screened by the Library nor is access prevented based on the "perceived value or lack of value" of such event, and are not under the sponsorship, direction, or control of the Library except in their adherence to facility use requirements.
Adopted on December 6, 2023.