Help & FAQs

Customer Service Hours: Mon-Thu: 8AM-8PM, Fri: 8AM-6PM, Sat-Sun: 10AM-4PM

Common Questions

General Information

What are your hours?
Do you take book donations?
What happens if I return a book that doesn't belong to the library?
How can I access Consumer Reports from home?
Do you offer online learning courses?
Do you have book club sets?
Do you have parental controls that let me limit the kinds of titles my children can check out?

Using the Library

How can I reserve a room?
Can I print or copy at the library? What is the price?

Borrowing & My Account

Borrowing

How do I request something you don't have?
I think I lost a library book. What should I do?
How do I find new items?
How can I renew my books?
How do I see if people are waiting for my checked-out items?
How do I see my borrowing history?

My Account

What is my library card number and PIN?
I lost my library card. What should I do?
How can I pay my fees?
How do I log in for the first time?

Holds

When signed in to my account, how do I find my holds?
How long is my hold on the hold shelf?

Digital Media

Download & Stream

How do I download e-books, audiobooks or other media?
How can I get help with my OverDrive, Hoopla, Kanopy or Flipster account or app?

Contact Us